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Listen Up!
February 12, 2012

Listening – A Critical Skill to Advance in Your Career In the last conversation you had with a business colleague – do you remember more of what you said or of what he/she said? Have you ever found yourself not listening to a family member but waiting for your turn to talk? The number one complaint that people have of others in either business or personal relationships is “He/she does not listen to me.” Listening is the most important communication […]

Why Didn’t the Sales Training Work?
February 12, 2012

If your organization is not incrementally increasing sales after you conducted sales training, there are many possible reasons. It could be a competitive issue, a lack of strategic application of a sales process, a product deficiency, ineffective hiring practices or a price war. While it can be difficult to pinpoint the exact reason or reasons sales did not increase, this may be an excellent opportunity to examine your training strategy to determine if your sales training is not hitting the […]