Following are the industries served and some sample customized training programs that the experienced staff of Taylor Performance Solutions has custom designed and delivered in the industries indicated.
Travel and Tourism
- Demonstrating Exceptional Customer Focus
- Performance Coaching for Customer Focus
- Enhancing the Customer Experience through Professional Sales and Service
Transportation and Logistics
- Exceptional Customer Service Skills
- Relationship Selling Skills
- Win Win Negotiations
- Leadership and Coaching
Security
- Service, Safety and Security -Demonstrating Exceptional Customer Focus
- Coaching Security Guards for Professional Service
Advertising
- Outbound Selling Skills and Techniques
- Developing Loyal Customers
- Negotiating for a Win-Win Outcome
Retail
- Providing Exceptional Customer Service
- Managing the Young Work Force
- Product Selling Skills
- Cross Selling Skills and Techniques
Manufacturing
- Excellence in Supervision
- World Class Management Skills to Improve Staff Productivity
- Managing a Technical Workforce
- Collaborative Selling and Negotiating Skills
- Professional On the Job Training Skills
Technology
- Presentation Skills for Technical Staff
- Selling Technology to Non Technical Clients
Insurance
- Generating Leads and Gaining the Appointment
- Face to Face Dialogue Selling Skills
- Conducting Educational Seminars
- Delivering Powerful Sales Presentations
Health Plans
- Call Center Customer Service Skills
- Provider Relations SkillsDelivering Marketing Seminars to Increase Enrollment
Banking and Financial Services
Profit from our 40 years of combined experience in developing the skills of bankers to help them sell more and service more effectively.
- Business Building Networking Skills
- Prospecting and Sales Cycle Follow Up
- Principles of Small Business Lending
- Business Banking Products
- Retail Product Training
- In Branch Selling – From Order Taker to Relationship Builder
- Outside Calling Efforts – Building Business Relationships for Community Bankers
- Branch Management – Inspiring a Sales and Service Culture
- Supervising a Branch Staff
- Inbound and Outbound Call Center Selling Skills
- Keeping Collections Professional
- Selling is Good Service – For Teller and Administrative Staff
- Identifying Cross Sell Opportunities for Other Product Groups
For Customer Service Training Click Here
For Leadership Training for Managers and Supervisors Click Here
For Train the Trainers or General Training Skill Development Click Here
