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September 14, 2010 - Presentation Skills for Speaking to Groups Offered through TRAININGSHARE from Taylor Performance Solutions, Melville, New York - 9 am to 5 pm - Class limited to 6 people. Highlights Increase...
Training can only bring employees so far and then it is up to management and the employees themselves to reinforce what was learned in training and make it stick long-term. So, how do you know it is time to reinforce so you can protect your...
I recently visited a bank that has signs all over about their “Exceptional Service”. I read these signs in great detail as I waited 10 minutes for someone to help me at the customer...
Often, during our training classes, participants are not sure about how the tips we are providing can actually help them be more productive in their roles and less stressed in their life. Sometimes our facilitators provide personal examples to help the...
Visit our new blogs to learn tips and techniques, ask questions or share ideas. Supporting Your Success - Sales, Leadership and Service Tips http://taylorperformancesolutions.blogspot.com/ Trainer Connect - For anyone who trains employees in a corporate...
This interactive workshop is open to the public and is appropriate for both new trainers and trainers who have been in their position for a while but have not completed a formal train the trainer program. The two day program will cover the essentials...
This interactive workshop is open to the public and is appropriate for both new trainers and trainers who have been in their position for a while but have not completed a formal train the trainer program. The two day program will cover the essentials of...
September 14, 2010 - Presentation Skills for Speaking to Groups Offered through TRAININGSHARE from Taylor Performance Solutions, Melville, New York - 9 am to 5 pm - Class limited to 6 people. Highlights Increase...
Superior service is the key differentiator between average and top performing organizations. The level of service your organization provides links directly to your sales results, so it is critical to assess your service regularly. Following...
What is the difference between an average salesperson and a stellar salesperson? Hands down it is preparation. Clients tell us, those salespeople who have excelled after we’ve trained and coached them, were able to shorten their sales cycles...
Does Your Negotiation Style Help You or Hurt You? Without realizing it, we often negotiate every day. We negotiate with clients, colleagues, friends and family. We try to come to agreement on cost, terms, location, services...
If you run a business or a department and are responsible for the performance of a team, it is important to understand three key competencies in your role that have a direct impact on your success. In your role, at any given time, you may be called...
During our sales training sessions, we focus on the importance of looking at the selling cycle from both the seller's and the buyer's point of view. In fact, considering that the customer makes the decision about whether or not to use your services or...
While most experienced job candidates recognize the value of accurate and current information, many do not conduct adequate research, or they “cram” for the interview at the last minute. In order to excel in the interview...
Procrastination or feeling overloaded are two common time-wasters. There are two types of time-wasters, internal and external. Internal time wasters are those we create ourselves. These are habits or behaviors that work against us as we strive...
Next Public Workshop - Presentation Skills for Speaking to Groups is September 14, 2010 Click Here to Register and for More Information - http://presentationskillstaylor.eventbrite.com/ Five Physical Behaviors that Make or Break...
Listen Closely for Concerns Most customers don’t actually use the word objection and we have observed many salespeople miss the fact that their customer had an objection because it was phrased as a concern. This is a very common...
What are TRAININGSHARE™ Public Workshops? Taylor Performance Solutions primary business is designing and delivering customized training to businesses that want to improve performance in key areas such as sales, service,...
Superior customer service naturally increases sales. It’s a simple statement, and one which most business owners know intuitively. But do they take time to implement internal processes necessary to make the link? What is customer service in the 21...