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Industries Served

Who have we helped? For almost 18 years, the experienced Taylor Performance Solutions team has custom designed and delivered learning experiences for businesses and organizations in many industries. The list below is a sample of industries and workshops customized to our clients’ needs.

All workshops can be designed to be offered as a blended learning solution including in-person workshops, instructor led virtual workshops, e-learning, podcasts and individual coaching.

Call us at (800) 610-8170 or email us at for a complementary discussion about your needs and how the TAYLOR team can support you with your business goals.

Attractions, Museums, Hospitality and Airports

  • Demonstrating Exceptional Customer Focus
  • Upselling and Cross Selling
  • Performance Coaching for Customer Focus
  • Enhancing the Customer Experience through Professional Sales and Service
  • Performance Management and Supervisory Skills
  • Inspiring to Motivate in a Challenging Environment
  • Team Building
  • Exceptional Communication Skills
  • Managing Challenging Interactions

Transportation and Logistics

  • Exceptional Customer Service Skills
  • Relationship Selling Skills
  • Win Win Negotiations
  • Leadership and Coaching

Security and Real Estate Management

  • Service, Safety and Security -Demonstrating Exceptional Customer Focus
  • Coaching Security Guards for Professional Service
  • Delivering Exceptional Resident Service
  • Raising the Bar on Service during Challenging Times
  • Performance Management and Performance Coaching for Managers and Supervisors


  • Performance Management
  • Team Building through Effective Communication
  • Providing Exceptional Customer Service
  • Managing the Young Work Force
  • Product Selling Skills
  • Cross Selling Skills and Techniques

Manufacturing and Distribution

  • Delivering Exceptional Customer Service – Call Center Environment and Face to Face
  • Excellence in Supervision
  • World Class Management Skills to Improve Staff Productivity
  • Managing a Technical Workforce
  • Collaborative Selling and Negotiating Skills
  • Professional On the Job Training Skills

Health Care and Health Plans

  • Delivering Exceptional Patient and Member Service
  • Call Center Customer Service
  • Managing Challenging Interactions

Banking and Financial Services

  • Business Building Networking Skills
  • Prospecting and Sales Cycle Follow Up
  • Principles of Small Business Lending
  • Business Banking Products
  • Retail Product Training
  • In Branch Selling – From Order Taker to Relationship Builder
  • Outside Calling Efforts – Building Business Relationships for Community Bankers
  • Branch Management – Inspiring a Sales and Service Culture
  • Supervising a Branch Staff
  • Inbound and Outbound Call Center Selling Skills
  • Keeping Collections Professional
  • Selling is Good Service – For Teller and Administrative Staff
  • Identifying Cross Sell Opportunities for Other Product Groups